As a manager I have learnt to value others differences this is something I did not consider previously. This has allowed me to become a better manager I have found myself stepping up as a leader to my team. Also the models and methods learnt during this course have allowed me to make proposals using ACCURATE information this allows me to confidently support my proposals. The organisation has benefited from my participation in that I am much more aware of organisational strategy and how it links through the organisation. I feel much more confident about my management and leadership abilities and feel confident to tackle more complex decisions and design operational strategies.