Fantastic support – I was extremely grateful for not just this support but the experience and feedback provided which allowed me to gain this qualification. The ongoing e-mails and support literature were extremely useful during my studying. I have retained a great deal of this material for use in future development and learning. I had limited theoretical knowledge of coaching and mentoring; this has now developed as a result of the course. The big step up in the skills/knowledge/understanding for me was once I began the coaching delivery. Without the theoretical knowledge I had gained this would not have been so successful. It has also encouraged the requirement for further learning after the qualification.