I now feel much more confident in my role, especially when approaching unfamiliar tasks because of the tools and approaches learnt as well as becoming familiar with websites that can provide information. For example my most recent task is to write a strategy for an area for which I have no knowledge. I have already completed research on line on how to approach the task and found examples of good practice. I also have a better understanding of areas outside of my usual work responsibilities. This has made me more aware about the impact of the work I am completing and the depth of advice I am able to provide to service areas.