Clare and i2L have been a fantastic organisation with whom to undertake my ILM level 7 certificate. From the very first “exploratory” phone call, I had with Clare, she was professional, knowledgeable, friendly, and approachable. I have never felt that anything was too much to ask, and she really supported my learning at every step. The advent of COVID meant that i2L had to adapt how the face-to-face teaching element of the course needed to be delivered, this was implemented swiftly, and all of the webinars have been an excellent substitute. (I think you could charge more for the outside learners). I found the i2L web-based resources very useful. I found all of the e mail support sharing tips and resources valuable. Clare has encouraged networking and peer support, which I have found really useful. The group coaching supervision was also excellent, and I found it both challenging and supportive. It has been hard work, but very well worth the effort. I think that the learning package you deliver is great value for money, and you go above and beyond to support your learners. Thank you so much!